The challenge
Manage and supervise an infrastructure of systems distributed across multiple sites, with the need to centralize monitoring, increase operational responsiveness, and ensure service continuity.
The Control Room project stems from the need for a unified system capable of:
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monitor the status of installed equipment in real time;
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manage alarms, anomalies, and status changes as quickly as possible;
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reduce technical intervention times and improve availability;
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centralize information and activity history;
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Optimize preventive and scheduled maintenance.
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Store measurement data on proprietary servers and private infrastructure.
A complex, distributed, and constantly evolving architecture required a reliable, scalable, and fully integrated platform.
The solution
The Control Room project was developed on TX Control, 22HBG’s proprietary platform dedicated to the monitoring and remote control of technical networks and distributed infrastructures.
Thanks to the adoption of TX Control, Control Room offers a complete and centralized view of the entire plant fleet, integrating telemetry, alarms, and operational control functions.
Continuous operational control
Through TX Control, the Control Room system allows you to:
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view the status of installed systems and devices in real time;
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monitor technical parameters, power, consumption, and environmental conditions;
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receive prioritized alerts related to the site and type of event;
The platform provides the technical team with a constant overview, with dedicated views and quick-reference operational tools.
Operational efficiency and downtime reduction
The integration of the Control Room project with TX Control allows you to:
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respond more quickly in the event of breakdowns or malfunctions;
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prevent many critical issues thanks to continuous monitoring of parameters;
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improve maintenance planning;
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optimize technical documentation and traceability;
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ensure greater service continuity at monitored sites.
Having up-to-date, centralized information reduces the margin for operational error and improves overall efficiency.
High security and data protection
Il servizio di Alta Sicurezza e Protezione dei Dati di TXControl assicura una difesa avanzata dell’infrastruttura e delle informazioni critiche. Tutte le comunicazioni tra dispositivi e server avvengono tramite protocolli crittografati e VPN dedicate, che garantiscono canali protetti e isolati da accessi esterni.
Il sistema utilizza controlli multilivello, firewall, monitoraggio continuo e gestione degli accessi basata su ruoli, permettendo solo agli utenti autorizzati di interagire con gli apparati. Ogni operazione è tracciata per garantire integrità e conformità alle normative.
The goal is to provide a highly secure operating environment capable of protecting the entire network from intrusions, tampering, and internal or external risks.
High Availability and Backups
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TXControl’s High Availability and Backup service ensures operational continuity and data protection for all monitored infrastructures. The redundant architecture guarantees that the system remains active even in the event of hardware failures or interruptions, thanks to automatic failover mechanisms that keep remote control always operational.
The service includes scheduled backups stored on secure storage, with multi-level replication to prevent data loss or corruption. Device configurations, measurements, and logs are saved, enabling fast and reliable recovery.
The goal is to offer stability, continuity, and security, minimizing downtime and ensuring that all critical information is always accessible.
KPIs
Results
Thanks to the TX Control infrastructure, Control Room has brought tangible benefits:
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centralized control with constant visibility of all sites and equipment;
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reduction in downtime thanks to faster alarms and interventions;
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streamlining of technical processes, with a single, scalable platform;
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improvement in the quality and reliability of the services provided;
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greater capacity for analyzing technical events and operating parameters.
TX Control thus becomes the technological core of Control Room, supporting modern, continuous, and efficiency-oriented monitoring.
Control Room, based on TX Control, offers comprehensive and reliable supervision of distributed systems, improving continuity, efficiency, and operational management.
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