{"id":30083,"date":"2025-10-20T17:13:35","date_gmt":"2025-10-20T16:13:35","guid":{"rendered":"https:\/\/22hbg.com\/case-studies\/ace-alexa-skill-and-smart-cleaning-app\/"},"modified":"2026-02-09T14:52:04","modified_gmt":"2026-02-09T13:52:04","slug":"ace-alexa-skill-and-smart-cleaning-app","status":"publish","type":"neuros_case_study","link":"https:\/\/22hbg.com\/en\/case-studies\/ace-alexa-skill-and-smart-cleaning-app\/","title":{"rendered":"ACE – Alexa Skill and Smart Cleaning App."},"content":{"rendered":"\n

Cleaning gets smart<\/strong><\/h3>\n\n

For the brand ACE<\/a><\/strong>, 22HBG has created a Alexa Skill<\/a><\/strong> and a dedicated web app<\/strong> that transform home cleaning into an interactive experience, accessible by voice.<\/p>\n\n

Through simple controls, users can discover how to treat fabrics and surfaces<\/strong> with ACE products, receive audio or video tutorials, and choose the content category that best suits their needs.<\/p>\n\n

\n\n

The goal<\/strong><\/h3>\n\n

Guide the user in a practical and straightforward manner, providing reliable and contextual information<\/strong> on the use of ACE products, without having to search online or consult manuals.<\/p>\n\n

An innovative approach to customer engagement<\/strong>, combining product education, voice interaction and loyalty.<\/p>\n\n

\n\n

The solution<\/strong><\/h3>\n\n

22HBG has developed an Alexa Skill integrated with a companion mobile app<\/strong> that can:<\/p>\n\n

    \n
  • Offer audio and video tutorials<\/strong> for cleaning specific surfaces or fabrics.<\/li>\n\n\n\n
  • Allow the choice of<\/strong> cleaning categories and subcategories<\/strong> (e.g., bathroom, kitchen, clothing, delicate surfaces).<\/li>\n\n\n\n
  • Keep the user up-to-date on new ACE products<\/strong> and the correct ways to use them.<\/li>\n\n\n\n
  • Support both smart speakers<\/strong> and Echo<\/strong> devices with displays<\/strong>, thanks to APL (Alexa Presentation Language)<\/strong> integration.<\/li>\n\n\n\n
  • Manage content through cloud dashboards<\/strong> and forms that can be updated in real time.<\/li>\n<\/ul>\n\n
    \n\n

    The result<\/strong><\/h3>\n\n

    Skill ACE has introduced a new direct<\/strong> consumer relationship channel<\/strong>, integrating marketing, service and training<\/strong>.<\/p>\n\n

    A project that demonstrates how voice can become a natural extension of the brand<\/strong>, accompanying users in their daily lives with simplicity and concrete value.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Cleaning gets smart For the brand ACE, 22HBG has created a Alexa Skill and a dedicated web app that transform home cleaning into an interactive experience, accessible by voice. Through simple controls, users can discover how to treat fabrics and surfaces…<\/p>\n","protected":false},"author":1,"featured_media":30086,"template":"","neuros_case_study_category":[254],"neuros_case_study_tag":[163,142],"class_list":["post-30083","neuros_case_study","type-neuros_case_study","status-publish","has-post-thumbnail","hentry","neuros_case_study_category-skill","neuros_case_study_tag-custom-features-en","neuros_case_study_tag-synchronized-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t